Privacy Policy

What information do we collect?

We collect information from you when you place an order, fill out a form, or donate. When ordering, registering, or donating on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions. If you place a donation or request for goods or services, we use your information to deliver your order. Payments for goods and services ordered from us through our site are handled by a third-party provider. This provider, as well as other providers, may collect additional information, including billing information, credit card number, expiration date, and security code, and tracking information from checks or money orders.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We may also use or disclose information to: (a) resolve disputes; (b), investigate problems; (c) protect our operations or those of any of our affiliates; (d) protect our rights, privacy, safety, or property, and that of our affiliates, you, or others; and (e) allow us to pursue available remedies or limit the damages that we may sustain. At times, we may review the status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our goods and services. In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of assets owned or controlled by us or our affiliated entity are sold, assigned, transferred or acquired by another company, the information from and about our website users may be among the transferred assets.

How do we protect your information?

We implement a variety of security measures designed to maintain the safety of your personal information when you place an order. However, no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Preference and options configurations in your browser determine if and how a cookie or beacon will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is sent, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often and certain features of our site may be unavailable. Disabling cookies will also prevent beacons from tracking your unique information when visiting our website.

If your browser or similar mechanism gives our site a “do not track” signal, we do not make any promises or guarantees about the effects of any “do not track” choice that you may make because: (a) such nuanced treatment is not necessarily available or effective for all browsers, mechanisms, or tracking technologies, and our commercially reasonable attempts to honor your settings might not be effective at all or over any particular period of time; (b) third parties may not honor your settings or our policies and may use cookies or other tracking technologies for behavioral advertising despite our commercially reasonable attempts to prevent them from doing so; and (c) tracking technologies, browsers, and access devices may change from time to time and our commercially reasonable attempts might not be effective for each technology or across all platforms.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties, your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information, when we believe release is appropriate, to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Event Photo and Video Disclaimer

Forest Home Cemetery & Arboretum reserves the right to use any photograph or video taken at any event, tour, or program hosted or presented by the Cemetery without the expressed written permission of those included within the photograph or video.

Forest Home Cemetery & Arboretum may use the photograph or video in publications or other media material produced, used, or contracted by the Cemetery, including but not limited to websites, social media, e-communications, brochures, invitations, posters, flyers, books, and newspapers.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent, or legal guardian.

A person attending a Forest Home Cemetery and Arboretum event who does not wish to have their recorded or photographed image used or distributed, or have their image recorded or photographed, should notify the photographer, Cemetery staff, and/or by contacting Forest Home Cemetery at 2405 West Forest Home Ave, Milwaukee, WI 53215, in writing of their intentions and include a photograph. Forest Home Cemetery & Arboretum will use the photo for identification purposes only and will hold it in confidence.

By participating in a Cemetery event or by failing to notify Forest Home Cemetery & Arboretum, in writing, your desire to not have your photograph used by Forest Home, you are agreeing to release, defend, hold harmless and indemnify Forest Home Cemetery & Arboretum from all claims involving the use of your picture or likeness.

Any person or organization not affiliated with Forest Home Cemetery & Arboretum may not use, copy, alter, or modify Forest Home Cemetery photographs, graphics, video, or other similar reproductions or recordings without the advance written permission of an authorized designee from the Forest Home Cemetery & Arboretum.

Thank you for your understanding and cooperation!

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

International Users

We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using our website and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

Scope of This Poicy

This Privacy Policy applies to information collected through our website. The “SMS Communications and Mobile Information” section also applies to information and consent collected for our text messaging program, whether collected online or offline.

Your Consent

By using our site, you consent to our online privacy policy. Using our website, providing a telephone number, making a purchase, or requesting services does not by itself enroll you in ongoing text messaging. We obtain your consent before sending messages that require consent. Agreeing to receive text messages is voluntary and is not a condition of purchasing goods or services.

SMS Communications and Mobile Information

Forest Home Cemetery & Arboretum may offer optional text messaging to communicate with families and other individuals about their inquiries and requested services. Messages may include appointment scheduling and reminders, burial and cremation arrangements, memorial design and approval requests, order status, and related customer service correspondence.

When you participate in our text messaging program, we collect your mobile telephone number, information you provide in messages, and records of your consent and communication preferences. We use this information to provide customer service, deliver messages, maintain communication records, and honor opt-out requests.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes. We do not transfer your consent to another organization.

We may provide information necessary to operate our text messaging program to service providers that support message delivery, technology, and customer service on our behalf. These providers may use that information only to perform services for us, not for their own marketing. We may also disclose information when required by law. These limited disclosures do not authorize another organization to use your SMS consent to send its own messages.

These SMS privacy provisions apply whether your information or consent is collected online, in person, by telephone, or through text messaging. They control over any conflicting general provisions in this Privacy Policy, including provisions concerning information sharing or asset transfers.

Participation is voluntary. Message frequency varies depending on your inquiries and services. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or call 414-645-2632.